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Overcoming security challenges of enterprise mobility

Mobility adoption has been on the rise and 2014 will continue to be a huge year for mobility. Businesses will shift their focus from web to mobile, and leverage apps to increase revenue and productivity. In addition, users will demand better performance from mobile apps. Let me clarify Mobility is much more than using bar code readers within yard. It is a paradigm shift.
One of the surveys shows importance for coming days.

Shift for mobility as a priority for business leaders: 77 percent.
C-level execs at organizations rank mobility this high
47 percent of C-level execs say coming up with connected in-vehicle solutions for enterprise users is a relevant business priority
83 percent of C-level execs at mobility-leader organizations view mobility as a top five digital priority.

If you are thinking of embracing mobility in your enterprise, then your existing business process methods are likely proving to be major hurdles. That’s because they need to undergo fundamental changes to adapt to the new world of mobility. As part of a necessary evolution, the traditional boundaries of ERP systems are coming under pressure, and proving suboptimal to fulfilling requests for information, insights, analytics and intelligence that span across different groups, functions and parts of the enterprise. Gathering data from different systems and using contextual information. Boundaries are so ingrained into an organization’s processes that they even impact the customer experience.

To be competitive, your app should respond to user requests within shortest possible time. The two pillars that comprise mobile app performance are:

1. App uptime
2. App responsiveness Mobility plays important role in today’s business.

As per a survey, requirement of mobility is loud and clear. Sampling says

a) Smart-Phones, tablets increase workers’ productivity
b) A majority of knowledge workers believe mobility is important to do their jobs
c) Around 59 percent of knowledge workers say that the use of smart-phones and tablets increases their productivity
d) More than one-third of workers say that their biggest challenge at work is not having access to necessary information remotely when they need it.

Systems now need to function along new lines of operation, pulling in related content from disparate systems, gaining insights from data trapped in existing systems, harnessing social intelligence overlaying that data, and interpreting the data based on the user’s context. If organizational functions are the silos in which traditional ERP operated in, a new ERP, or enterprise reinvention platform, is required that can work along a new value-based dimension. This new dimension is collective of content, data, context, social and analytics. Accordingly, the current workflow models also need to be aligned along these new lines of operation.

Bunch of mobile devices out there — Android, iOS, Blackberry and Windows-based mobile devices, including smart-phones, tablets—play an expanding role in enterprise computing, providing new mobility and flexibility for people and IT. At the same time, they multiply the challenge of maintaining effective security and privacy of business information.

Enterprises and individuals seek unified mobility solutions that are powerful, easy to use and always available, while also protecting privacy and providing appropriate security. These mobility solutions combine devices, operating systems, networks, applications, data and policy — but the OS is really the heart and soul of mobility.

With the consumerization of IT and bring-your-own-device (BYOD) adoption, people—including employees as well as contractors and other third parties—are demanding access to their business resources using tablets, smartphones and other devices that enable mobility and productivity. This is especially true for executives and younger generations, who often need multiple devices and readily adopt the latest and greatest technology.

People in general rarely understand the technical issues or security concerns that prevent IT from providing immediate access from consumer devices. Most organizations’ application, networking, systems and security architectures are not designed to support tablets, smartphones or any other unmanaged device on the enterprise network. Traditional infrastructure and security models assumed end-to-end ownership and device control, so IT fears security breaches and loss of control of the infrastructure as new, privately-owned devices connect to enterprise networks. Consumer devices are enabling new usage models for the enterprise—models that force organizations to adapt to the new security challenges of rising IT consumerization and BYOD initiatives, mobility and changing demands on IT from the business.

Users too have their responsibility to protect their organizations’ sensitive business information. They can control device set-up and configuration, have good daily use practices like:
• Lock the device whenever it is not in use.
• Verify the location of printers before printing sensitive documents.
• Report a lost or stolen device to IT so they can disable certificates and other access methods associated with the device.
• Consider the privacy implications before enabling location-based services and limit usage to trusted applications.

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