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Chatham House: businesses “under-prepared” for terrorist attack

The Chatham House report – entitled ‘Preparing for High-impact, Low-Probability Events: Lessons from Eyjafjallajokull’ – states that:

The report’s author Bernice Lee explained: “The frequency of HILP events in the last decade, such as Hurricane Katrina, the Deepwater Horizon oil disaster and the nuclear crisis and tsunami in Japan signals the emergence of a new ‘normal’ – the beginning of a crisis trend. Industries – especially high-value manufacturing – may need to re-consider their just-in-time business model in an interdependent world.”

Le continued: “Contingency and business planning often assumes the return of status quo ante post-crisis, but this approach will be inadequate in a world of complex economic and social risks when there is no return to business-as-usual practices. Slow-motion crises like climate change and water scarcity will also bring additional risks and vulnerabilities, and experts agree this trend is only set to continue.”

Better preparedness for (and response to) crises

For the purposes of the report, Think Tank Chatham House interviewed key business leaders and experts while also undertaking an in-depth case study of the Iceland volcano in 2010, drawing out critical lessons in order to better prepare and respond to other crisis events.

The Icelandic ash cloud event of 2010 brought chaos over Europe’s skies: more than 100,000 flights were cancelled and around 10 million passengers were unable to travel. It cost the EU between five and ten billion Euros when many countries were still recovering from the economic crisis.

When asked about the event, 50% of those companies that faced a significant problem due to the closure of airspace did not have this risk on their register in advance – and for those that did, one week was generally the longest period that had been considered during planning.

The devastating tsunami and nuclear crisis in Japan underscored the ongoing vulnerability of our society and economy to ‘low-probability, high-impact’ events. The World Bank estimated that global industrial production declined 1.1% in April 2011 in the wake of Japan’s disaster, probably reflecting supply chain disruptions.

Building capacity to meet events head-on

According to Chatham House, so-called ‘Black swan’ events raise questions about how we build capacity to respond to an event that has not, in advance, been conceived as a serious threat.

There is a high degree of uncertainty concerning the frequency, type and pattern of future extreme events. Managing high consequence events means taking decisions against a backdrop of uncertainties. If interests between key players are not aligned then better scientific information will rarely be enough in itself to optimise decision making.

The report considers how Governments and businesses (and, indeed, the global economy) could be made more resilient and the role of communications improved in a crisis. Reacting too slowly can cede control of the message to other stakeholders who have quite different interests.

It’s also Chatham House’s firm belief that much more could be done to harness the power of social networks in a crisis.

To access your copy of the full report click here. Alternatively, take a look at the Executive Summary and Recommendations

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