Chiron says its USB Re-flash tool speeds up installation and maintenance visits by allowing engineers to upgrade IRIS Touch units in less than a minute.
All IRIS Touch products are flash upgradable and as such can benefit from the added values and functionalities, regardless of their age or time of deployment. The latest IRIS Touch firmware versions even automatically check whether there is a newer version available
Via an IP connection the download of the IRIS Touch firmware takes about three minutes, so the whole upgrade process is finalised within five minutes. Via GPRS, however, the download takes anything between five and 45 minutes, depending on network availability and signal strength.
“Customers provided us with the feedback that this is simply taking too long,” said Wim Harthoorn, Chiron’s CEO.
So in response to demand, the company developed the USB Re-flash tool, which allows installers to simply connect the IRIS Touch unit to a PC/laptop and run the application.
“The upgrade process is fully automated from there and takes less than a minute,” said Harthoorn.
The IRIS Touch USB re-flash tool and concise user manual are available for download from Chiron’s website.