The office, in a new building at Blanchardstown Corporate Park, provides a base for VSG staff already working in Eire, and will also operate as a staff training centre.
VSG commenced operations in Eire two years ago in support of a key financial customer and has developed a portfolio which now includes retail and corporate customers. Further development is expected throughout 2009.
“Many factors have contributed to our success in Eire,” said Andrew Fielding, VSG’s general manager, “not the least of these being that we have, from the outset, been careful to understand and respond to the specific needs of our Irish customers. To help us achieve this objective, we have always operated a policy of recruiting managers, supervisors and operatives locally.
“Another big factor in our success is undoubtedly our commitment to providing and developing our own training programmes. This goes far beyond minimum requirements. It includes, for example, supervisory development, customer care, and distance learning modules. Our clients recognise that this means that our staff offer a premium quality service that will bring major benefits for their businesses.”