SunGard is the pioneer and leading provider of Information Availability Services. The organisation’s award-winning business continuity, disaster recovery and managed services help keep customers’ members of staff and critical business information connected when, where and how it matters, helping ensure availability to the client. With four million square feet of operations space, SunGard offers a complete range of information availability solutions that include professional services, recovery solutions and managed IT solutions.
SunGard provides services to support an always-on production environment, as well as over 30 technology platforms to assist customers who require a traditional 24/48-hour recovery time frame. SunGard also has technology and systems management services for application and data centre outsourcing, as well as business continuity consulting services and planning software.
Guarding, access control, visitor management
Covering 16 of SunGard’s 20 UK sites from central Scotland down to Dorset, including a number of locations in central London, the contract will see Pilgrims securing these buildings by way of Front-of-House security services, access control and visitor management.
“The security of our recovery sites is imperative in terms of helping us to support our customer base,” said SunGard Availability Services’ UK security manager, Mark Brown. “We chose the Pilgrims Group because of its reputation and expertise in dealing with high-end niche security requirements. We were also impressed with their ability to offer up-to-the-minute intelligence services on aspects such as terrorist attack which will alert us to the latest information in areas that can affect our business and that of our customers.”
Speaking about the contract, Pilgrims Group’s commercial manager Martin Neil told info4security: “Our extensively trained teams and high-level information services help us to provide peace of mind to our customers and their clients, helping ensure that the necessary support system is in place for the smooth running of availability services operations. We are delighted to have been chosen to provide our expertise to SunGard.”
Service Provider of the Year
SunGard has been recognised as Service Provider of the Year an unprecedented five times in the Business Continuity Awards’ ten-year history, and has been a finalist on all but one occasion: a track record unequalled in the industry. In 2008, the organisation was presented with the 10th Anniversary Award for Outstanding Excellence in Business Continuity. SunGard and its customers have also achieved success in the Most Innovative Product, Most Effective Recovery, Industry Personality, Lifetime Achievement and Consultant of the Year categories.