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Rob Ratcliff was the Content and Community Manager of IFSEC Global.com. He is a self-confessed everyman in the world of security and fire, keen to learn from the global community of experts who have been a part of IFSEC for 40 years now.
July 17, 2013

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State of Physical Access Trend Report 2024

Cash-in-Transit Heroes’ Incredible Stories

Michael Grundy and Paul Redhead attacked by machete-wielding men
Changing over money at a service station ATM, Michael and Paul were confronted with two men wielding machetes, one of whom snatched a cash cassette from Michael’s hands before forcing the two guards back into the cash machine room. The attackers demanded that the men removed the remaining cassettes, something they were unable to do as the machine was fitted with bars and they no longer had access.

A third attacker then arrived, demanding the other cassette from the box that Michael was carrying. He explained that he could only do this on the vehicle, so the attacker’s escorted both guards back to their van and made Michael open the box. He did so, but he handed over an empty cash cassette, which satisfied the three attackers, who left without realising that they hadn’t stolen any money whatsoever.

Michael Grundy and Paul Redhead of G4S Cash Solutions each received a CVIT special award for their calm actions in the face of extreme danger.

Derek Mullin attacked and had tendons severed
Hamilton Queen was in the G4S vehicle while Derek Mullin returned to the college building that the pair were servicing and was faced with a man wielding a blade. A second attacker appeared with an axe, so Mullin put the box he was carrying on the ground and explained that he would not be able to open it.

The attackers forced Mullin inside to the cash point where they instead demanded he open the ATM, something Mullin was also unable to do. Frustrated at their failure to secure any cash, the attackers turned on Mullin causing cuts to his hands and severing two of his tendons. Mullin was still able to contact the police however, and despite his injuries, Mullin and his colleague were commending for their bravery and calm actions.

Derek Mullin, and Hamilton Queen of G4S Cash Solutions each also received a CVIT special award.

The winners of the special awards were all from G4S cash solutions, and the organisation’s director of risk, Gavin Windsor, paid tribute to the “outstanding courage and professionalism” of his guards, who help the company move GB pound 300 billion around the UK every year.

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safeNsane
safeNsane
July 22, 2013 7:34 am

That is an absolutely terrifying image that the story paints.  I always see armed guards at least in pairs here in the US so I assumed things like this didn’t happen often or they were stopped quickly.   Are the couriers armed in the UK? 

SunitaT
SunitaT
July 23, 2013 2:12 am

Congratulations to Stephen and Robert. I think security guards should carry arms at least when they are transacting money. It is very natural to get attacked by robber while transferring money and security guards should be extra careful while transacting money.

Prince Emeka Nwenyi
Prince Emeka Nwenyi
July 24, 2013 10:22 am

Those stories are scary, and quite risky. It is inconceivable for a vulnerable CIT officer to resist an armed attack especially when He is overwhelmingly exposed to threat. I can not imagine the courage, the impetus, and gallantry in demonstrating that feat. I come from a country where robbers don’t bargain with their victims for cooperation when there target is certain. Therefore, those guys would be merely living their second lives by now, had they come from some notable  African and South American countries.  In a region where there are instances of dare-devil robbers confronting Cash APCs, and overwhelm the officers with their superior weapons, no right thinking personnel would want be so ambitious… Read more »

StaceyE
StaceyE
July 31, 2013 4:06 pm
Reply to  safeNsane

@ safeNsane
I was wondering the same thing! Maybe they should be armed and working in pairs in the UK if they are NOT already.

JonathanL
JonathanL
August 20, 2013 10:47 am

These people seemed to keep a extremely cool head in a crazy situation.  That is amazing enough.  They deserve to be honored and I am glad that they were recognized for their service and for these terrible situations that they have lived through.  With that said yes I agree from the stories of their situations they sound as if they are too exposed in the field and could benefit from additional tools to be secure in their jobs.  I will throw out a word of caution that an old black belt used to tell me never take any weapon into… Read more »

Rob Ratcliff
Rob Ratcliff
August 21, 2013 6:03 am

Undoubtedly the threats that CIT officers face in countries such as yours are more life and death issues than some of these stories, but of course the people involved are all brave. Thanks for sharing this brilliant comment.

Rob Ratcliff
Rob Ratcliff
August 21, 2013 6:05 am
Reply to  JonathanL

What is it Chekhov said? If there’s a gun hung on the wall in the first act, it must be used in the second.

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