The pilots were carried out at the headquarters of Internet film and TV service, Netflix, and at Good Technology, a provider of secure enterprise mobility solutions, using HID Global’s iCLASS SE platform including iCLASS Seos credentials that are portable for use on NFC-enabled smartphones.
Pilot participants highlighted improved security among the many benefits of using smartphones to open doors. “I love the idea of mutually authenticated reader-badges – it reduces the threat of badge skimming and replay attacks,” said Bill Burns, director, Netflix IT networking and security. Netflix desktop analyst David Tsai added: “Technically, the physical security is better since it requires that a person know the phone can be used as a key, know the passcode to get into the phone, and know how to activate the key.”
Good Technology also cited the security benefits of mobile access control compared to photo ID badges, along with improved user convenience for today’s mobile workforce. “Our customers are always looking at new ways to enable mobile worker productivity and efficiency without having to take security risks,” said Michael W. Mahan, SVP special markets, Good Technology. “This pilot proved that using both a layered security approach and smartphones to provide secure physical access to buildings is a great way to meet their goals of adding security without complexity.”
Access control readers
HID Global’s multiCLASS SE readers replaced proximity readers at selected locations in both the Netflix and Good Technology facilities, and pilot participants at each company were given Samsung Galaxy S III handsets. The handsets were equipped with NFC capabilities and HID Global digital keys, so they could securely store and emulate user credentials and open doors by ‘presenting’ the handsets to the HID Global readers.
Results from a survey of participants included:
- More than 80% of Netflix respondents felt that the application for unlocking a door was intuitive, and nearly 90% described it as easy to use.
- At Good Technology, more than 80% of respondents felt the smartphone was more convenient to use than their current access card, primarily because they never forget their phones like they do their badges. All Good Technology respondents said they liked the look of the ‘door unlock’ application on their phones, and said it was intuitive and easy to use.
- Around 75% of Netflix respondents said they would be willing to load the app onto their own personal smartphone. Roughly 75% at Netflix and 67% at Good Technology said that other people who saw them using their smartphone to access the building asked questions or expressed an interest in it.
- More than 83% of Good Technology participants said the company’s physical security was improved by using a smartphone rather than a card to open locked doors. This included respondents who highlighted the benefits of layered security, and being able to use a PIN to unlock their phone and then use the mobile access app to gain entry.
- 87% of Netflix respondents said they would want to use a smartphone to open all locked doors at the company.
- All Good Technology respondents saw value in additional uses of digital keys on their smartphones, such as logging on to their PC and using their smartphones for secure print authentication, as well as personal uses such as to access their residence and as a mobile wallet for payment. All respondents also said they would like to be able to use their NFC-enabled smartphones to receive digital keys over-the-air that could be used to access a hotel room.
- 81% of Netflix respondents said the fact that the company is testing and deploying mobile access makes it a more fun and exciting place to work.
Improvements
The pilots highlighted a number of opportunities to improve the mobile access control experience as the industry moves closer to deployment, explains HID Global This includes bringing more mobile network operators and handset manufacturers into the market ecosystem so that users have more service and product choices.
Additionally, participants cited the need for an ‘always on’ access control experience, which requires that NFC handsets be able to open doors without having to start an app, and that their secure elements, either embedded in the phone or in their subscriber identity module (SIM) cards, are made available for over-the-air communications directly with service providers.
Pilot participants also highlighted the need for solutions that do not excessively drain battery, are available even when the battery is dead, don’t interrupt other tasks, and deliver an intuitive user interface with accurate graphical representations and conveniently sized icons.
“These pilots with Netflix and Good Technology clearly demonstrated how a highly mobile workforce can receive digital keys over-the-air and to their phones and use them to open doors, just like they had previously been doing with their existing photo ID cards, keyfobs or tags,” said Debra Spitler, vice president of mobile access solutions with HID Global. “As one pilot participant told me, only having to carry one device for so many daily tasks is excellent.”
Download the full case studies from HID Global
Free Download: The Video Surveillance Report 2023
Discover the latest developments in the rapidly-evolving video surveillance sector by downloading the 2023 Video Surveillance Report. Over 500 responses to our survey, which come from integrators to consultants and heads of security, inform our analysis of the latest trends including AI, the state of the video surveillance market, uptake of the cloud, and the wider economic and geopolitical events impacting the sector!
Download for FREE to discover top industry insight around the latest innovations in video surveillance systems.
nice
http://www.nfcbusinesscards.us/nfc-keyfobs/