General terms of employment for the security officer have continued to evolve, stated SSR, with shorter working weeks leading to more stability of staffing and equally greater levels of trust from clients.
However, competition between contract and in-house organisations for quality front-of-house personnel remains fierce within these locations.
Some 56% of companies who responded to the survey rely upon contract management of support services to deliver quality of service.
Contributory pensions continue to be quoted by support staff as a tangible benefit, yet there’s still a relatively low take-up among the staff of contract guarding companies. The average age of those opting to contribute to a company pension scheme is 49.
Most pension scheme members questioned had been working for their current employer for the past five years.
